Faq’s
We will do everything in our power to assist you in creating an exceptional experience.
General FAQs

Welcome to our FAQ page! We understand you may have questions before starting your project or using our services. Below are some of the most frequently asked questions by our clients. If you don’t find the answer you’re looking for, feel free to contact us.

1. What services does Design Solution offer?

We offer full-cycle IT services including web development, mobile app development, UI/UX design, branding, digital marketing, and IT training programs.

2. Do you work with startups as well as large enterprises?

Absolutely. We work with startups, SMEs, and enterprises. Our solutions are tailored to meet your specific business goals, regardless of company size.

3. What is the typical timeline for a project?

Project timelines vary based on complexity. A basic website may take 2–4 weeks, while larger software projects can range from 2–6 months.

4. How do you manage projects and client communication?

We use tools like Trello, Slack, Zoom, and email to ensure smooth and transparent project communication, updates, and collaboration.

Technical & Development FAQs
Which technologies do you use for development?

We specialize in technologies such as HTML, CSS, JavaScript, React, Node.js, MongoDB, Flutter, WordPress, Laravel, and more.

Do you offer custom development or use templates?

We offer both, but we mostly focus on custom design and development to match your brand’s vision and goals.

Will my website or app be mobile-friendly?

Yes. All our websites and apps are fully responsive and optimized for mobile, tablet, and desktop devices.

Can I request changes or updates after the project is completed?

Yes. We offer maintenance and support plans to handle ongoing updates, bug fixes, and new feature requests.

Design & Branding FAQs
Do you offer logo and branding services?

Yes, we offer complete brand identity services including logo design, brand guidelines, business cards, and more.

How involved can I be in the design process?

You’re welcome to be as involved as you’d like! We value your input at every stage of the design process.

Payment & Policies FAQs

What is your payment structure?

Our standard model is milestone-based payments: 30% upfront, 50% during development, and 20% on project completion. Custom arrangements can be discussed.

Do you offer refunds?

We offer refunds only in rare situations where services haven’t begun. Please refer to our Refund Policy or contact our team for details.

Is my data and information secure with you?

Yes. We sign NDAs when required and follow best practices to secure your data and intellectual property.

Training & Certificate Programs FAQs
Do you provide certificates for your training programs?

Yes. All our diploma and certification programs include an industry-recognized certificate upon successful completion.

Can I enroll in your Full Stack or UI/UX course without prior experience?

Yes, our programs are designed for both beginners and professionals. We start from fundamentals and gradually move to advanced topics.

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